Shipping policy
Shipping Policy
Last Updated: July 9, 2026
Thank you for shopping with The Beauty Secerts.
We are committed to processing and delivering your orders as quickly as possible. Please read our Shipping Policy before placing an order.
Shipping Locations
We currently ship only within the United Arab Emirates (UAE).
At this time, we do not offer international shipping.
Order Processing
- Orders are typically processed within 1–2 business days after payment has been confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During promotional periods or holidays, processing times may be longer.
Delivery Time
Estimated delivery times are:
- Abu Dhabi: 1–3 business days
- Dubai & Sharjah: 1–3 business days
- Other Emirates: 2–5 business days
Delivery times are estimates only and are not guaranteed.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Order Tracking
If tracking information is available, you will receive it after your order has been shipped.
Delivery Delays
While we aim to deliver orders within the estimated time, delays may occur due to circumstances beyond our control, including:
- Public holidays
- Weather conditions
- Courier delays
- Incorrect shipping information
- High order volumes
The Beauty Secerts is not responsible for delays caused by third-party courier services.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address or phone number is provided, delivery may be delayed or unsuccessful. Additional shipping charges may apply if a package must be re-delivered.
Failed Delivery
If a delivery cannot be completed because the customer is unavailable or has provided incorrect information, we may contact you to arrange another delivery. Additional delivery charges may apply.
Damaged or Missing Items
If your order arrives damaged, defective, or incomplete, please contact us within 24 hours of delivery with your order number and clear photos of the package and product.
Email: thebeautysecerts@gmail.com
No Return Policy
All sales are final.
We do not accept returns, exchanges, or refunds for change of mind. However, if you receive a damaged, defective, or incorrect product, please contact us so we can review your request in accordance with applicable UAE consumer protection laws.
Contact Us
If you have any questions about shipping, please contact us:
The Beauty Secerts
Website: https://thebeautysecrets.co/
Email: thebeautysecerts@gmail.com
Phone: +971 54 277 5181
Location: Abu Dhabi, United Arab Emirates